Horizon Autobody Privacy Policy

‍Introduction

Horizon Autobody ("we," "us," or "our") operates the website https://horizonautobody.com (the "Site"). We respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it. This policy applies only to this website and does not apply to any third‑party websites linked from our site.

We do not sell your personal information to third parties.

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Children’s Information

This website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

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Information We Collect

We may collect and process the following information:

Information You Provide

• Contact information submitted through forms (such as name, email address, or phone number)

• Information submitted when requesting quotes, services, or information

• Information provided when communicating with us via email, forms, or phone

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Website Usage Information

When you visit our website, we may collect technical data including:

• Pages visited • Time spent on pages

• Traffic and usage data • Approximate geographic location

• Device and browser information

This data helps us understand how visitors use the website and helps improve our services.

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Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Cookies may collect:

• Browser type • Device type

• Website activity

You can disable cookies in your browser settings at any time.

Some third‑party services used on our website (such as analytics or review widgets) may also place cookies that are outside our direct control.

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How We Use Your Information

We may use collected information for the following purposes:

• Responding to inquiries and service requests

• Providing quotes or service information

• Improving website functionality and user experience

• Monitoring website performance and traffic patterns

• Communicating important updates related to services

If you have requested information from us, we may contact you using the details you provided.

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Sharing of Information

We do not sell or rent personal information.

Your information may be shared only in the following circumstances:

• With service providers who help operate the website or business

• When required by law or legal process

• To protect the rights, safety, or property of Horizon Autobody or its users

Any third‑party providers are expected to maintain appropriate confidentiality and security standards.

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Anonymous and Aggregated Data

We may use anonymous or aggregated data for analytics, research, or marketing insights. This information does not identify individual users.

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Data Security

We implement reasonable technical and organizational safeguards designed to protect your personal information from loss, misuse, or unauthorized access. However, no internet transmission or storage system can be guaranteed to be completely secure.

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Third‑Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage users to review the privacy policies of any external sites they visit.

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Public Areas

If our website allows comments or public submissions, any information shared in those areas may become publicly visible. Please exercise caution when sharing personal information in public sections of the website.

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Your Privacy Rights

You may request that we remove personal information we have collected from you by contacting us at the email address below.

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Canadian Privacy Compliance (PIPEDA)

Horizon Autobody operates in Canada and follows the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA). This means we collect, use, and protect personal information only for reasonable business purposes and take appropriate steps to safeguard it.

You have the right to request access to personal information we may hold about you and to request corrections where appropriate.

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Contact Information

If you have any questions about this Privacy Policy or wish to request removal of your information, please contact:

Admin@Horizonautobody.com

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Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

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Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt‑in data and consent will not be shared with third parties.

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